Cancellation and refunds are subject to the return of items without any damage. Any cancellation request can be made within the next 24 hours of placing the order. Cancellation requests received before initiation of dispatch of the product will be processed and a refund will be initiated. In case of any cancellation request post dispatching of the product, it will be processed after a proper investigation of the product is returned. The user has to arrange the return of the product. In can of any refund, the amount will be credited to the source of payment within the next 15 working days. Please contact us at https://www.shuttlex.in/contact/ for questions related to cancellation and returns.